Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Can not create a new account in Thunderbird. I have screen shots showing what I have tried. I have done this a number of times. I have changed the password to assure that was not the problem.

  • 2 odpovede
  • 1 má tento problém
  • 15 zobrazení
  • Posledná odpoveď od Paul K.

more options

The following screen shots show what I have tried. Pics 1, 2, and 3 are self explainable. Pic 4, I went to Yahoo and clicked on the "Mail" icon in the upper right hand corner. Pic 5, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 6, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 7, Entered the "new" password "Kathryn19710721LOGON".

        This was "new" because I made sure it have upper case, lower case, and numbers.

Pic 8, When I click on "Settings" in the upper right corner of the screen, the following appears on the

         right edge of the screen.

Pic 9, When I click "More Settings" at the bottom of the new part, I get the following. Pic 10, Nowhere do I see anything about Security. That was what I was told was the problem,

         therefore the changing of the password.
The following screen shots show what I have tried. Pics 1, 2, and 3 are self explainable. Pic 4, I went to Yahoo and clicked on the "Mail" icon in the upper right hand corner. Pic 5, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 6, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 7, Entered the "new" password "Kathryn19710721LOGON". This was "new" because I made sure it have upper case, lower case, and numbers. Pic 8, When I click on "Settings" in the upper right corner of the screen, the following appears on the right edge of the screen. Pic 9, When I click "More Settings" at the bottom of the new part, I get the following. Pic 10, Nowhere do I see anything about Security. That was what I was told was the problem, therefore the changing of the password.
Priložené obrázky

Vybrané riešenie

I think you have to use a secure mail key in place of the account password:

https://support.mozilla.org/en-US/questions/1288812

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (2)

more options

Vybrané riešenie

I think you have to use a secure mail key in place of the account password:

https://support.mozilla.org/en-US/questions/1288812

more options

A secure mail key was in deed the solution. Thank you for the assistance. I spent many hours trying to solve this and about three minutes to use the solution. Thank you again.