Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Unable to send emails "Login to SMTP server failed"

  • 1 odpoveď
  • 1 má tento problém
  • 30 zobrazení
  • Posledná odpoveď od Toad-Hall

michelman.daniel
michelman.daniel
more options

I am unable to send emails from my Thunderbird client. This email is hosted through Microsoft 365 (using GoDaddy as a provider). If I log in through the Office 365 Webmail Client, I am able to send a test message to my personal email address and it goes through. This leads me to believe it is strictly a Thunderbird issue. I contacted GoDaddy support and they confirmed that everything is working correctly on their end.

I have attached screenshots of my SMTP settings as well as the error I receive when I try to send an email. The password I use is the same password that lets me login to the Webmail client using Office 365.

I am not sure what is wrong. I have another email address through GoDaddy that uses Microsoft 365 as well and everything works correctly, including sending emails. I have tried cross referencing my settings between the two and everything seems to be in order. I even reset my SMTP password in Office 365 AND in Thunderbird's password manager.

Thank you for your time.

I am unable to send emails from my Thunderbird client. This email is hosted through Microsoft 365 (using GoDaddy as a provider). If I log in through the Office 365 Webmail Client, I am '''able''' to send a test message to my personal email address and it goes through. This leads me to believe it is strictly a Thunderbird issue. I contacted GoDaddy support and they confirmed that everything is working correctly on their end. I have attached screenshots of my SMTP settings as well as the error I receive when I try to send an email. The password I use is the same password that lets me login to the Webmail client using Office 365. I am not sure what is wrong. I have another email address through GoDaddy that uses Microsoft 365 as well and everything works correctly, including sending emails. I have tried cross referencing my settings between the two and everything seems to be in order. I even reset my SMTP password in Office 365 AND in Thunderbird's password manager. Thank you for your time.
Priložené obrázky

Všetky odpovede (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I assume you have two outgoing smtp servers, one for each email address.

The first image shows you using Office365 (Microsoft) -smtp.office365.com (default) But is that the same one as you show in the second image ?

In second image - edit the 'Description' type an A before the 'Office365' and click on OK then look at the account as shown in first image - does it now show AOffice365 ? If no then you are using the wrong smtp server, click on drop down and reselect the correct one that starts with AOffice

Click on OK

Restart Thunderbird.