Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Password changed without my knowledge?

  • 1 odpoveď
  • 0 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Paul

more options

I haven't forgotten my password. I've had my account for about three years now, haven't ever changed the password, and now all of a sudden, it's not working. I cannot log in to my other devices, or use my Mozilla VPN, because the password is suddenly incorrect when I haven't changed it. I cannot create an account recovery key (and keep my login info for other sites) to reset my password either, because the creation of a recovery key involves inputting your password. Any help would be appreciated.

I haven't forgotten my password. I've had my account for about three years now, haven't ever changed the password, and now all of a sudden, it's not working. I cannot log in to my other devices, or use my Mozilla VPN, because the password is suddenly incorrect when I haven't changed it. I cannot create an account recovery key (and keep my login info for other sites) to reset my password either, because the creation of a recovery key involves inputting your password. Any help would be appreciated.

Všetky odpovede (1)

more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question: