Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

My firefox has jumped back to an earlier setting and I cannot get it back to latest

  • 1 odpoveď
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od cor-el

jltfreda
jltfreda
more options

My firefox has jumped back to an earlier setting and I cannot get it back to latest computer did an update and that's when it went wrong also get message cannot load xpcom Help.

My firefox has jumped back to an earlier setting and I cannot get it back to latest computer did an update and that's when it went wrong also get message cannot load xpcom Help.

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Upravil(a) cor-el dňa