GMail Keeps Crashing Firefox Private Browsing
Hello,
My Firefox keeps crashing when i try using GMail in Private Browsing. That is, 5 out of 10 times the browser crashes or becomes unusable.
I took my time to study it and this is what i know:
I can use the Private Browsing on other sites and it will work very well. Even on gmail.com, the Private Browsing works only when i don't type username or password of the GMail account. That is, the Private Browsing won't freeze when i choose a Google account from the highlighted accounts saved on the browser.
However, the browser freezes when i try typing a user name or password. I've tried typing the username very fast but the browser froze at the password section.
When the browser freezes, it isn't limited to the Private Browsing mode alone but the entire browser. I will be forced to shut down the browser via Task Manager. I'm using Firefox v131.0.2 (64-bit) which is the latest version as at this writing.
But i've also experienced this same issue with previous versions of Firefox, but it seems like the issue keeps getting worse with each update.
Back then, the browser freezes once in a while but now it freezes several times in a single day, which can be very very frustrating and super annoying (on blue days).
Please, I need a solution. It's just too much.
Všetky odpovede (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.