We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

How to delete old sync data so that I can upload a new sync?

more options

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy.

I hope someone can help, thank you!

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

Upravil(a) amandaazenith dňa

Vybrané riešenie

khuntim said

amandaazenith said

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.

Nope. Had to make another account entirely and do a fresh sync on it. Seems like a pretty massive oversight on the part of Mozilla but what can you do.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (8)

more options

Can you edit your posting and not have it scrolling text that makes it hard to read.

Pomohla vám táto odpoveď?

more options

markwarner22 said

Can you edit your posting and not have it scrolling text that makes it hard to read.

Sorry, no idea how that even happened! Edited it.

Pomohla vám táto odpoveď?

more options

amandaazenith said

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.

Pomohla vám táto odpoveď?

more options

Vybrané riešenie

khuntim said

amandaazenith said

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.

Nope. Had to make another account entirely and do a fresh sync on it. Seems like a pretty massive oversight on the part of Mozilla but what can you do.

Pomohla vám táto odpoveď?

more options

You can reset the password for the Mozilla Sync Account to remove old data stored on the server.

Pomohla vám táto odpoveď?

more options

still unclear about resetting the password. I changed my password and that did nothing. I am going to guess using the "Forgot password" link?

Pomohla vám táto odpoveď?

more options

Yes, using the "forgot password" button will clear all data on the Sync server, data stored in the profile folder is not affected.

Pomohla vám táto odpoveď?

more options

My friend, you can use this extension to see pretty much every information your Firefox Sync is working with. You can also edit or delete specific records. This extension just saved my day so I actually went to google to look for other people who need it. Enjoy!

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.