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Can't access camera in Firefox.

  • 12 odpovedí
  • 0 má tento problém
  • Posledná odpoveď od jonzn4SUSE

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The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Všetky odpovede (12)

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What version of Firefox? Works for me. Did you get any of these pop-ups? see screenshots

Upravil(a) jonzn4SUSE dňa

Pomohla vám táto odpoveď?

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Also, show the issue. Post screenshot showing that the camera has permission. Show the camera working in other browsers.

Pomohla vám táto odpoveď?

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I have the same issue accessing the camera when trying to use Zoom in the Firefox browser. I attached photos showing Google Meet working in Chrome and not working in Firefox along with my camera permissions and the version of Firefox I'm running.

Pomohla vám táto odpoveď?

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Are you running pro or home version of Windows? If pro, you should have sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Any security software besides Windows Defender?

Pomohla vám táto odpoveď?

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I'm running Windows 11 Home and only using Windows Security software.

Pomohla vám táto odpoveď?

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Sounds like you may need to refresh Firefox. Make sure to back-up your data. I've been using Firefox for a few decades, but I've only done a refresh 1 or 2 times. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Pomohla vám táto odpoveď?

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Refreshing Firefox did nothing to help the problem. Exactly the same as before.

Pomohla vám táto odpoveď?

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WOW. How about trying a different version. https://www.mozilla.org/en-US/firefox/channel/desktop/ Make sure to install in a different directory than your current install. Just add Dev, Beta, or Nightly to the path of the install. Also, how about providing system info if not DIY. Make and model?

Upravil(a) jonzn4SUSE dňa

Pomohla vám táto odpoveď?

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One interesting note, desktop apps have permission to use the camera, but FireFox is never shown as having requested access.

Pomohla vám táto odpoveď?

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My computer ran an update to my operating system today. It upgraded to Windows 11 Home 24H2. Everything started working again perfectly. So, it was some bug in the operating system causing the issue with FireFox and the camera.

Pomohla vám táto odpoveď?

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OMG!!! ;-)) Mark this as resolved and have a good day.

Pomohla vám táto odpoveď?

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It is interesting that Firefox was showing permission allowed, but the OS was not. You would think that Firefox would be able to see that the system has not allowed access. Let me get on windows and take a look at that.

Upravil(a) jonzn4SUSE dňa

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