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Printing Etsy shipping labels

tom496
tom496
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I have two shops on Etsy. From what I understand, I cannot access them both from the same browser, so I have Google Chrome for one and Firefox for the other. However, I have had a lot of trouble printing invoices and shipping labels from Etsy. When I hit print in Etsy, the invoices and labels are sent to Word and then there is some corruption. Yesterday, the shipping label was too small and the top portion was filled with Chinese language and not English. The rest of the label was in English. Is there a reason why the forms will not print directly from Etsy in Firebox? Transferring the files to Word (this is done by Firefox) makes a process that should be quick and easy a pain in the neck. Can this be resolved or I am going to need to use another browser. Thanks. Karyn Burt

I have two shops on Etsy. From what I understand, I cannot access them both from the same browser, so I have Google Chrome for one and Firefox for the other. However, I have had a lot of trouble printing invoices and shipping labels from Etsy. When I hit print in Etsy, the invoices and labels are sent to Word and then there is some corruption. Yesterday, the shipping label was too small and the top portion was filled with Chinese language and not English. The rest of the label was in English. Is there a reason why the forms will not print directly from Etsy in Firebox? Transferring the files to Word (this is done by Firefox) makes a process that should be quick and easy a pain in the neck. Can this be resolved or I am going to need to use another browser. Thanks. Karyn Burt

Všetky odpovede (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Karyn, it's very strange that Word is involved, unless the site is generating labels in .doc or .docx format. Normally sites use PDF for strictly formatted materials, and normally PDF either displays in a tab in Firefox or opens in Acrobat (if you have Acrobat installed).

If you check the Downloads button on the Firefox toolbar, can you tell whether the label is a PDF or a DOC/DOCX file?

If you want to change how Firefox handles PDF files, the following article is the best place to start, and then there are some optional tweaks we can discuss if you don't like how it work:

Choose your preferred PDF viewer in Firefox

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