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perdita completa di funzioni - loss of function

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Elena Maestri
Elena Maestri
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In english All of a sudden, since monday 20 january thunderbird has stopped working. I have made no update that I know of. When I launch the app the screens opens, and there are two tabs in "loading" - the cursor starts spinning and never stops, and I can use nothing in the app except force the exit. I have sent the "reports" but to no end.

I have tried the most obvious - downloading and installing the new version, no change Going back to a previous version - did not even open so I came back. Checking the permissions running SOS on the disk tried to close bitdefender opened in "safety" mode but nothing chanhges at all.

I have exhausted my possibilities THANKS for the suggestions Elena

In english All of a sudden, since monday 20 january thunderbird has stopped working. I have made no update that I know of. When I launch the app the screens opens, and there are two tabs in "loading" - the cursor starts spinning and never stops, and I can use nothing in the app except force the exit. I have sent the "reports" but to no end. I have tried the most obvious - downloading and installing the new version, no change Going back to a previous version - did not even open so I came back. Checking the permissions running SOS on the disk tried to close bitdefender opened in "safety" mode but nothing chanhges at all. I have exhausted my possibilities THANKS for the suggestions Elena
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Všetky odpovede (3)

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  • Moderator
  • Top 10 Contributor
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Per safety intendi la modalità risoluzione dei problemi? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird Per la nuova versione che hai provato ad installare, hai usato l'installer completo reperibile qui? -> https://www.thunderbird.net/it/thunderbird/all/

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Elena Maestri
Elena Maestri Autor otázky
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sì ho provato la modalità risoluzione dei problemi ma non cambia niente Ho appena scaricato e installato di nuovo al link da voi indicato ma è uguale.

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next
  • Moderator
  • Top 10 Contributor
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Mi spiace ma per MAC non saprei dirti altro. Se vuoi, puoi chiedere una seconda opinione riportando la domanda anche su https://forum.mozillaitalia.org/

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