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Cookies enabled, but still having problems...

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od alan_r

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I have been using a site (Kidstart) which tracks my online purchases to give me cashback. Problem is, they won't track! Did the sites online tracking tests - Test 1 was ok, test 2 other showed the tracking wasn't right. I have gone into options on Firefox and made sure the privacy settings were right (they were ok) but I am still having problems. The site suggested: "have you tried checking your security settings? Also make sure pop-ups are enabled." Both seem to me to be ok. I would really appreciate any help as I am not very good at this type of thing. I don't know if it helps, but Test 2 that showed there was a problem gave the following result: "var userAcceptsCjTrackingCookies=0" which apparently means the cookies are being blocked. Please help, I don't have the know-how to fix this. Many thanks, Katie

I have been using a site (Kidstart) which tracks my online purchases to give me cashback. Problem is, they won't track! Did the sites online tracking tests - Test 1 was ok, test 2 other showed the tracking wasn't right. I have gone into options on Firefox and made sure the privacy settings were right (they were ok) but I am still having problems. The site suggested: "have you tried checking your security settings? Also make sure pop-ups are enabled." Both seem to me to be ok. I would really appreciate any help as I am not very good at this type of thing. I don't know if it helps, but Test 2 that showed there was a problem gave the following result: "var userAcceptsCjTrackingCookies=0" which apparently means the cookies are being blocked. Please help, I don't have the know-how to fix this. Many thanks, Katie

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You could try deleting the relevant cookies which may be corrupted. They will be re-set. Also clear your cache. Options>Advanced>Network>Offline storage>Your cache . . > Clear now.

Let us know how you got on.