Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Tried completely removing Firefox 7.0.1 but it still crashes on startup. I have crash ID Crash ID: bp-937b23e8-b4c4-4ff6-a5fc-186ed2111101

  • 2 odpovede
  • 10 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od Kelly

Kelly
Kelly
more options

My firefox will not start. I get a message it crashed and all I can do is submit info to Mozilla. restart or quit. I have uninstalled and deleted what profile I can find but to no avail. I just went through a Laptop refresh and what ever is causing the crash must have copied over because new laptop is doing same thing,

I have nothing to save so all I need to do is remove mozilla and all personal files so that I can start with a new reload of the software.

My reading leads me to believe I have some corrupted file somewhere that is causing the issue but I delted all my personal infomation I was aware of and it still crashes on startup.

No access to safe mode as it fails at startup also.

My firefox will not start. I get a message it crashed and all I can do is submit info to Mozilla. restart or quit. I have uninstalled and deleted what profile I can find but to no avail. I just went through a Laptop refresh and what ever is causing the crash must have copied over because new laptop is doing same thing, I have nothing to save so all I need to do is remove mozilla and all personal files so that I can start with a new reload of the software. My reading leads me to believe I have some corrupted file somewhere that is causing the issue but I delted all my personal infomation I was aware of and it still crashes on startup. No access to safe mode as it fails at startup also.

Všetky odpovede (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

See this bug report that is attached to the crash report.

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
Kelly
Kelly Autor otázky
more options

Interesting. If I shutdown my Passlogic V-Go SSO program the browser will start and run.

We've made no changes that I know of to Pass-logic. If I start up the pass logic after browser is up it will crash the next time I try to change pages on the browser.

So my failure matches the noted software issues in the bug report.

Looking forward to the fix being