Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I open tools and then downloads. I am unable to open any of the files in the download screen

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

nancy-duncan@sbcglobal.net
nancy-duncan@sbcglobal.net
more options

I open tools and then downloads. A screen pops up with files I have downloaded through Firefox. I right click on a file and the open option is not highlighted. When I click it the file will not open. This is a new problem as this feature has worked before.

I open tools and then downloads. A screen pops up with files I have downloaded through Firefox. I right click on a file and the open option is not highlighted. When I click it the file will not open. This is a new problem as this feature has worked before.

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If Open and Open Containing Folder in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location.
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"