We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Why firefox 22 is not compatiable with kaspersky addons?

  • 4 odpovede
  • 118 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od TheOldFox

more options

I have installed kaspersky internet security 2013 but the add on provided with it like URL adviser, virtual keyboard and safe money is not compatible with firefox 22.

I have installed kaspersky internet security 2013 but the add on provided with it like URL adviser, virtual keyboard and safe money is not compatible with firefox 22.

Všetky odpovede (4)

more options

It must be because of Kaspersky has not yet added support for the new update. Just wait, and a update from Kaspersky should be coming.

Upravil(a) Microrobot dňa

more options

If you believe this to be a FireFox problem try resetting Firefox

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Add-ons have to be compatible with Firefox, not the other way around.

more options

Kaspersky usually takes at least a week after to a new Firefox release to update their product(s). I suppose they do not use the beta test period for Firefox to get their updates ready in advance unlike some other security software vendors.

Some information about how the Kaspersky add-ons are not totally "critical" and not totally "necessary" for your protection from a Kaspersky forum Moderator - http://forum.kaspersky.com/index.php?showtopic=247647&view=findpost&p=2021200