Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Firefox is crashing again

  • 3 odpovede
  • 3 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

more options

FF was crashing a lot a few days ago. I downgraded from FF 23.0 to 17.0 and it seemed to solve the problem. But now FF 17.0 is also crashing. I think it is worse when using facebook. Tyler Downer was willing to help me with this problem, but after it started working again, I decided to leave it alone. I tried disabling all of my add-ons and plugins and it didn't help, so I'm guessing it's not an addon causing the problem.

FF was crashing a lot a few days ago. I downgraded from FF 23.0 to 17.0 and it seemed to solve the problem. But now FF 17.0 is also crashing. I think it is worse when using facebook. Tyler Downer was willing to help me with this problem, but after it started working again, I decided to leave it alone. I tried disabling all of my add-ons and plugins and it didn't help, so I'm guessing it's not an addon causing the problem.

Všetky odpovede (3)

more options

Now I noticed that I'm somehow back to FF version 23. Is there somewhere I can turn OFF automatically updating? That may be why I'm crashing again

more options

You can disabling updating completely by going to about:config and setting these 3 things:

app.update.auto = false
app.update.enabled = false
app.update.silent = false

Maybe you should read these pages, too.

You could try the esr version of Firefox 17, which will have all the current security patches.

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: