Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox sluggish on Windows 8.1

  • 2 odpovede
  • 2 majú tento problém
  • 2 zobrazenia
  • Posledná odpoveď od Sarath

Sarath
Sarath
more options

I have a new Windows laptop runs on Windows 8.1. Before Firefox 29, I was using Firefox 28 (obviously) and I started seeing sluggishness with Firefox. I waited for the update and even now the problem exists. More than sluggishness, the entire system got stuck and I have to hard reboot it all the time.

I tried the following 

- One click reset
- Reinstalled Firefox
- Disabled all addon

Now I have uninstalled Firefox need help to resolve this. I am using Firefox on Mac OS X but that doesn't have any problem at all.

I have a new Windows laptop runs on Windows 8.1. Before Firefox 29, I was using Firefox 28 (obviously) and I started seeing sluggishness with Firefox. I waited for the update and even now the problem exists. More than sluggishness, the entire system got stuck and I have to hard reboot it all the time. I tried the following - One click reset - Reinstalled Firefox - Disabled all addon Now I have uninstalled Firefox need help to resolve this. I am using Firefox on Mac OS X but that doesn't have any problem at all.

Všetky odpovede (2)

Moses
Moses
  • Moderator
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Sarath
Sarath Autor otázky
more options

Thank you. I am wondering what happens to profile when I choose to completely remove Firefox from my system.

I have removed all preferences and files on uninstalling Firefox. Now reinstalling now, will try out to create a new profile if the default one fails.

But I strongly believe that a profile related issue should not freeze my entire system and cause a hard reboot! I am suspecting if something wrong with Antivirus Software + Firefox. However, I shall keep you posted with my results.