Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Do you ask people to take part in a survey?

  • 2 odpovede
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Zebedee.01

Zebedee.01
Zebedee.01
more options

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided.

It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam.

Many thanks.

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided. It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam. Many thanks.

Vybrané riešenie

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (2)

Moses
Moses
  • Moderator
more options

Vybrané riešenie

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Zebedee.01
Zebedee.01 Autor otázky
more options

Many thanks. Delighted to have the problem solved.