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When I try to open a file from Constant Contact or other web sites it only allows me to save it not open it.

  • 1 odgovor
  • 1 ima to težavo
  • 3 ogledi
  • Zadnji odgovor od guigs

oakcliff
oakcliff
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I used to be able to just open the files. I thought it was a constant contact problem but it works fine in Safari.

I used to be able to just open the files. I thought it was a constant contact problem but it works fine in Safari.

Izbrana rešitev

Hi oakcliff, Thank you for your question. It could possibly be a saved Application preference for the file type or can be a preference for the site that was stored.

I would recommend to reset Firefox to restore the defaults for that preference and then try to open the attachment one more time. There will be an option to remember the preference if I remember correctly.

Please post back with your results, it can help other users.

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guigs
guigs
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Izbrana rešitev

Hi oakcliff, Thank you for your question. It could possibly be a saved Application preference for the file type or can be a preference for the site that was stored.

I would recommend to reset Firefox to restore the defaults for that preference and then try to open the attachment one more time. There will be an option to remember the preference if I remember correctly.

Please post back with your results, it can help other users.