Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Silverlight audio distorts/slows down when another tab is selected or opened or Firefox is minimized.

  • 1 odgovor
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od FredMcD

more options

Hi. I am using FF33.0 and if I watch Silverlight videos I can't minimize or change the tab without getting sound problems. It sounds like video would slow down and thus distorting the sound.

The sound stops distorting after 30sec-5min after the tab is changed or window minimized. If I change it back to the tab where Silverlight video is playing and the sound is distorting it stops immediately.

I have tried to reset FF and uninstall and re-install.

The problem is limited to FF only. Chrome and IE work fine.

Thank you for any help!

Hi. I am using FF33.0 and if I watch Silverlight videos I can't minimize or change the tab without getting sound problems. It sounds like video would slow down and thus distorting the sound. The sound stops distorting after 30sec-5min after the tab is changed or window minimized. If I change it back to the tab where Silverlight video is playing and the sound is distorting it stops immediately. I have tried to reset FF and uninstall and re-install. The problem is limited to FF only. Chrome and IE work fine. Thank you for any help!

Vsi odgovori (1)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.