Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Cannot update to Firefox 34.0.5 (currently using 32.0.3)

  • 3 odgovori
  • 2 imata to težavo
  • 1 ogled
  • Zadnji odgovor od ideato

auroradark
auroradark
more options

I'm currently using Firefox version 32.0.3 and I am unable to update to the latest version (34.0.5). I am always presented with the error "The Update could not be installed (patch apply failed)". I have also tried manually installing the latest version but after unpacking the EXE file nothing happens.

What could be causing this? Never had an issue updating Firefox on this laptop before (Win 7 64 bit).

Any help would be greatly appreciated.

I'm currently using Firefox version 32.0.3 and I am unable to update to the latest version (34.0.5). I am always presented with the error "The Update could not be installed (patch apply failed)". I have also tried manually installing the latest version but after unpacking the EXE file nothing happens. What could be causing this? Never had an issue updating Firefox on this laptop before (Win 7 64 bit). Any help would be greatly appreciated.

Izbrana rešitev

Hi auroradark, try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) and then see if that allows to download and install Firefox from the next (full installer) link :

https://www.mozilla.org/en-US/firefox/all/

thank you

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (3)

ideato
ideato
more options

Izbrana rešitev

Hi auroradark, try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) and then see if that allows to download and install Firefox from the next (full installer) link :

https://www.mozilla.org/en-US/firefox/all/

thank you

auroradark
auroradark Lastnik vprašanja
more options

That worked!

Many thanks for your help and time.

ideato
ideato
more options

You are welcome.