Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I get a GREEN screen when trying to view videos. WHY?

  • 1 odgovor
  • 12 ima to težavo
  • 1 ogled
  • Zadnji odgovor od guigs

qnchtt
qnchtt
more options

Every time I try to view an MSN or Amazon video, I get the sound but a GREEN screen and no video. I always have to go to another browser to view content. WHY IS THIS HAPPENING????

Every time I try to view an MSN or Amazon video, I get the sound but a GREEN screen and no video. I always have to go to another browser to view content. WHY IS THIS HAPPENING????

Izbrana rešitev

I would first recommend to disable one of the video players to see if this might be causing the issue. Second I would recommend:

If its Flash player try: Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Preberite ta odgovor v kontekstu 👍 4

Vsi odgovori (1)

guigs
guigs
more options

Izbrana rešitev

I would first recommend to disable one of the video players to see if this might be causing the issue. Second I would recommend:

If its Flash player try: Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.