Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox will not start. I fresh installed. Tried opening with adminstrative status.

  • 1 odgovor
  • 1 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od FredMcD

Sandi
Sandi
more options

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kaspersky and tried to start Firefox. I am running Windows 10 on a new Asus laptop. My daughter has a new laptop running Windows 10 and Kaspersky and she's not having a problem. I can't click on the "Automatically add" link because I'm in Edge. I can't start Firefox.

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kaspersky and tried to start Firefox. I am running Windows 10 on a new Asus laptop. My daughter has a new laptop running Windows 10 and Kaspersky and she's not having a problem. I can't click on the "Automatically add" link because I'm in Edge. I can't start Firefox.

Vsi odgovori (1)

FredMcD
FredMcD
more options

As a test, disable Kaspersky.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?