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add security exception

  • 5 odgovorov
  • 2 imata to težavo
  • 3 ogledi
  • Zadnji odgovor od christ1

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I have been using Thunderbird quite happily for several months for the e.mail on my wife's business. Then today we received a pop up entitled 'Add security exception'. 'You are about to override how Thunderbird identifies this site.' 'legitimate banks, stores and other public sites will not ask you to do this.'

I have checked my pop 3 settings and they all look ok.

It seems very odd that it would suddenly do this which makes me concerned that this is a case of someone trying to hack / impersonate the server that hosts our e.mail - how do I rectify it?

The email is being run on a home pc using windows 10. E.mails are still being received on an ipad and iphone (not using thunderbird).

I have been using Thunderbird quite happily for several months for the e.mail on my wife's business. Then today we received a pop up entitled 'Add security exception'. 'You are about to override how Thunderbird identifies this site.' 'legitimate banks, stores and other public sites will not ask you to do this.' I have checked my pop 3 settings and they all look ok. It seems very odd that it would suddenly do this which makes me concerned that this is a case of someone trying to hack / impersonate the server that hosts our e.mail - how do I rectify it? The email is being run on a home pc using windows 10. E.mails are still being received on an ipad and iphone (not using thunderbird).

Vsi odgovori (5)

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What is the exact error message shown in the exception prompt? You may want to post a screenshot. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Hi christ1, screen shot attached

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Can you press 'Get Certificate', and then 'View'. Please post a screenshot of the 'Certificate Viewer' window.

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Hi, shot attached - not much info though. the 'view' button is greyed out so can't be pressed.

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You need to press 'Get Certificate' first.