Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I recently installed Thunderbird on a new Windows 8.1 computer. While trying to change the storage location of my emails to another drive the program will not o

  • 2 odgovora
  • 2 imata to težavo
  • 3 ogledi
  • Zadnji odgovor od Neilg211

Neilg211
Neilg211
more options

Thunderbird will not open and I receive the following message "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window."

I have tried uninstalling and reinstalling Thunderbird but this has not fixed the problem.

Any ideas how I can fix the problem please.

Regards, Neil

Thunderbird will not open and I receive the following message "Thunderbird is already running, but not responding. The old Thunderbird process must be closed to open a new window." I have tried uninstalling and reinstalling Thunderbird but this has not fixed the problem. Any ideas how I can fix the problem please. Regards, Neil

Izbrana rešitev

restart your computer Or Use the task manager to kill the running Thunderbird task.

If neither work, delete the parent.lock file in your profile folder.

Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Izbrana rešitev

restart your computer Or Use the task manager to kill the running Thunderbird task.

If neither work, delete the parent.lock file in your profile folder.

Neilg211
Neilg211 Lastnik vprašanja
more options

Thank you, the last solution to delete the parent.lock file solved the problem