Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox crashes

  • 1 odgovor
  • 1 ima to težavo
  • 11 ogledov
  • Zadnji odgovor od philipp

Jacquesr
Jacquesr
more options

When I open Firefox it just crashes. I have tried uninstalling and re-installing. I have tried safe mode. I have even done a format reload and when I update to the latest version of Firefox it crashes again. I can get pre 40 versions to work but 40+ crashes.

Here are one of the crash ID's

Crash ID: bp-fedc1f16-065d-4d1c-952b-9be9c2151026

When I open Firefox it just crashes. I have tried uninstalling and re-installing. I have tried safe mode. I have even done a format reload and when I update to the latest version of Firefox it crashes again. I can get pre 40 versions to work but 40+ crashes. Here are one of the crash ID's Crash ID: bp-fedc1f16-065d-4d1c-952b-9be9c2151026

Vsi odgovori (1)

philipp
philipp
  • Moderator
more options

hi, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.