We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox crashes

  • 1 odgovor
  • 2 imata to težavo
  • 8 ogledov
  • Zadnji odgovor od FredMcD

Rene01
Rene01
more options

Anytime I start firefox it runs for about five seconds and stops. Crash report comes up and always says had trouble sending crash report data. 

ive deleted firefox from my system and reinstalled it but the same problem occurs.

I cannot keep firefox running on my system at all. help please.

Anytime I start firefox it runs for about five seconds and stops. Crash report comes up and always says had trouble sending crash report data. ive deleted firefox from my system and reinstalled it but the same problem occurs. I cannot keep firefox running on my system at all. help please.

Vsi odgovori (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29