Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

AT&T and other websites don't load when using Firefox but work just fine with IE

  • 3 odgovori
  • 8 ima to težavo
  • 31 ogledov
  • Zadnji odgovor od FredMcD

more options

After updating Firefox to 47.0.1, I am again unable to load the AT&T website (www.att.com) so that I can logon to the account for my cell phone. No error message is displayed - Only a blank area where the page is supposed to be displayed. The website loads and works fine with IE. I have checked all of the things listed in your articles about websites not loading, and none of the suggestions have helped. The problem started around the time I updated to 44.0, and appeared to gone away after moving to 47.0. Only to come back with 47.0.1.

After updating Firefox to 47.0.1, I am again unable to load the AT&T website (www.att.com) so that I can logon to the account for my cell phone. No error message is displayed - Only a blank area where the page is supposed to be displayed. The website loads and works fine with IE. I have checked all of the things listed in your articles about websites not loading, and none of the suggestions have helped. The problem started around the time I updated to 44.0, and appeared to gone away after moving to 47.0. Only to come back with 47.0.1.

Izbrana rešitev

I checked out all of the suggestions made by FredMcD and found that none of them resolved my problem. Then I noticed additional icons on the left side of the area that has the website's address. One of those icons is a circle with an "i" which I assumed stood for info. When I clicked on it, I saw saw an entry called "Tracking Protection" which said "Firefox is blocking parts of the page that may track your browsing." Below this message is a bar labelled "Disable protection for this session." When I click on the bar, the webpage appears. I found that I had turned on a Privacy Option called "Use Tracking Protection in Private Windows" which I have now unchecked. This change fixes my problem across Firefox shutdowns and start ups.

Preberite ta odgovor v kontekstu 👍 6

Vsi odgovori (3)

more options
more options

Izbrana rešitev

I checked out all of the suggestions made by FredMcD and found that none of them resolved my problem. Then I noticed additional icons on the left side of the area that has the website's address. One of those icons is a circle with an "i" which I assumed stood for info. When I clicked on it, I saw saw an entry called "Tracking Protection" which said "Firefox is blocking parts of the page that may track your browsing." Below this message is a bar labelled "Disable protection for this session." When I click on the bar, the webpage appears. I found that I had turned on a Privacy Option called "Use Tracking Protection in Private Windows" which I have now unchecked. This change fixes my problem across Firefox shutdowns and start ups.

more options

That was very good work. Well done.