Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

cannot send emails. getting this message An error occurred while sending mail. The mail server responded: JA4h1u0034B47Fy01A4iSs message rejected due to spam o

  • 3 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od christ1

etudes
etudes
more options

Since 24 hours I've not been able to send mail from my laptop using thunderbird. I can send from my phone. I get this message:

An error occurred while sending mail. The mail server responded: JA4h1u0034B47Fy01A4iSs message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.. Please check the message and try again.

I have full cover from McAfee so I don't think it's a virus.

I also had a problem receiving mail the last week and Plusnet have adjusted my spam settings. I can now receive.

Since 24 hours I've not been able to send mail from my laptop using thunderbird. I can send from my phone. I get this message: An error occurred while sending mail. The mail server responded: JA4h1u0034B47Fy01A4iSs message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.. Please check the message and try again. I have full cover from McAfee so I don't think it's a virus. I also had a problem receiving mail the last week and Plusnet have adjusted my spam settings. I can now receive.

Vsi odgovori (3)

christ1
christ1
  • Top 25 Contributor
more options
If you believe this is in error please login to your portal or contact your ISP support team.

Nothing else to say.

etudes
etudes Lastnik vprašanja
more options

Thanks, Thistle! I've contacted Plusnet who are unable to help at all. I don't have a clue how to go froom here regarding contacting my ISP support team (what is that?) or login to my portal. I'm not a tech person and this language doesn't make sense to me.

christ1
christ1
  • Top 25 Contributor
more options

It is a message from your email provider's server. Only they can tell what this is all about or fix it in the first place. I guess your best bet is to call them.