Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox crashes

  • 1 odgovor
  • 9 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od philipp

hellequin1967
hellequin1967
more options

Crash ID: bp-4f1bd177-98e1-43e7-8404-26f842170127

Following the update to 51.0.1 i have experienced crashing on launch.

This has occurred in normal mode, safe-mode , following refresh and following fresh install. Additionally I have re-booted my machine but all no avail.

I am running Win 10 Ent N This issue has only occurred following the update, I had no issues using 51.0

Crash ID: bp-4f1bd177-98e1-43e7-8404-26f842170127 Following the update to 51.0.1 i have experienced crashing on launch. This has occurred in normal mode, safe-mode , following refresh and following fresh install. Additionally I have re-booted my machine but all no avail. I am running Win 10 Ent N This issue has only occurred following the update, I had no issues using 51.0

Izbrana rešitev

hi, thanks for providing a crash id. this crash is caused by the websense/forcepoint security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (1)

philipp
philipp
  • Moderator
more options

Izbrana rešitev

hi, thanks for providing a crash id. this crash is caused by the websense/forcepoint security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox