Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox crashes

  • 2 odgovora
  • 2 imata to težavo
  • 3 ogledi
  • Zadnji odgovor od hjmoller

hjmoller
hjmoller
more options

firefox crashes at opening time, even in safe mode.

Crash ID: bp-ea6a49fc-fdd4-4440-9df9-58a712170130

firefox crashes at opening time, even in safe mode. Crash ID: bp-ea6a49fc-fdd4-4440-9df9-58a712170130

Izbrana rešitev

hallo hjmoller, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (2)

philipp
philipp
  • Moderator
more options

Izbrana rešitev

hallo hjmoller, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

hjmoller
hjmoller Lastnik vprašanja
more options

thanks for the prompt reply. esr version 45.7.0 seems to work.

I've reported this to my IT departmet as well.