Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

FF opens with 2 windows. 1 with home page, the other invisible. Both present in menu bar/window

  • 3 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od FredMcD

Aaron
Aaron
more options

FF 59.0.2 on OS X El Capitan - it opens with no visible window. Going to the taskbar, under "Window" it shows the home page (opens when clicked on) and a phantom "Mozilla Firefox" page (clicking on it has no results). Other times FF opens with a tiny window in the bottom right of the screen, that can be dragged to full size. I erased the xulstore,json to no avail.

FF 59.0.2 on OS X El Capitan - it opens with no visible window. Going to the taskbar, under "Window" it shows the home page (opens when clicked on) and a phantom "Mozilla Firefox" page (clicking on it has no results). Other times FF opens with a tiny window in the bottom right of the screen, that can be dragged to full size. I erased the xulstore,json to no avail.

Izbrana rešitev

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (3)

FredMcD
FredMcD
more options

There are several possibilities to this problem.

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

Aaron
Aaron Lastnik vprašanja
more options

Done that already, but tried again. Nothing has changed. Still small new window in bottom right and phantom window under "Window" menu. Thank you anyway — any other tip?

FredMcD
FredMcD
more options

Izbrana rešitev

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home