Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox updated itself when I started it and my bookmarks and passwords are gone. How can I retore them?

  • 1 odgovor
  • 1 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od FredMcD

AlixLane
AlixLane
more options

When I last closed it, there were about five windows opened with many tabs I planed to return to. I am using a Mac. Firefox is not sync'd. I've spent a month slowly switching from Safari to Firefox. Created a lot of new and original bookmarks and logins. The loss is a real setback. It opens in a new profile it created. "Old Firefox" is not on my computer. I've read somewhat similar problems. The solutions seem very complex and do not seem to apply. Any way I can restore my work?

When I last closed it, there were about five windows opened with many tabs I planed to return to. I am using a Mac. Firefox is not sync'd. I've spent a month slowly switching from Safari to Firefox. Created a lot of new and original bookmarks and logins. The loss is a real setback. It opens in a new profile it created. "Old Firefox" is not on my computer. I've read somewhat similar problems. The solutions seem very complex and do not seem to apply. Any way I can restore my work?

Vsi odgovori (1)

FredMcD
FredMcD
more options

Many have reported such issues.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible