Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Why is Thunderbird deleting my messages, even when I don't want them deleted?

  • 1 odgovor
  • 1 ima to težavo
  • 9 ogledov
  • Zadnji odgovor od Stans

fdandrews
fdandrews
more options

When I download my messages in Thunderbird, I read them and intentionally delete the ones that I don't want to save. However, after I close the program and later return to it, all of my messages are deleted. I have not figured out in the "settings" menu how to prevent this. HELP!

When I download my messages in Thunderbird, I read them and intentionally delete the ones that I don't want to save. However, after I close the program and later return to it, all of my messages are deleted. I have not figured out in the "settings" menu how to prevent this. HELP!

Vsi odgovori (1)

Stans
Stans
more options

First let's check if you've set Tbird to display unread emails only. Press the Alt key to unhide the menu bar if it is hidden, then go to View > Threads > All

Next, go to Tools > Account Settings > Synchronisation & Storage > Disk Space for the affected account. Check and make sure the option Don't Delete any messages is selected.

Finally, switch to the Server Settings > Message Storage and make sure the option Clean up Inbox on Exit is unchecked.

What type is the affected account, POP or IMAP?