Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Fidelity videos used to run till 10 days ago. But now they donot run on Firefox. Though they work fine on Chrome.

  • 1 odgovor
  • 1 ima to težavo
  • 7 ogledov
  • Zadnji odgovor od FredMcD

more options

Videos on Fidelity.com have stopped working in the last 10 days. They used to work all along in the past. I thought the site is broken. But when I placed link in Chrome, the video works fine.

For example, this free video runs in chrome but not on firefox now.

https://www.fidelity.com/why-fidelity/overview

90.0.2 (64-bit) Firefox up-to-date as on 11/27/2021

Videos on Fidelity.com have stopped working in the last 10 days. They used to work all along in the past. I thought the site is broken. But when I placed link in Chrome, the video works fine. For example, this free video runs in chrome but not on firefox now. https://www.fidelity.com/why-fidelity/overview 90.0.2 (64-bit) Firefox up-to-date as on 11/27/2021

Vsi odgovori (1)

more options

I had no problem with the video.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.