Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox won't play Amazon videos

  • 3 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od FredMcD

more options

Hi there. After updating Firefox , as requested just after purchasing a film on Amazon Prime, I found that i cannot play videos on Prime, despite repeated manual updates and reboots. Please advise. Thank you.

Hi there. After updating Firefox , as requested just after purchasing a film on Amazon Prime, I found that i cannot play videos on Prime, despite repeated manual updates and reboots. Please advise. Thank you.

Vsi odgovori (3)

more options
more options

Hi, this is getting ridiculous. I have gone through the process of upgrading/updating Firefox so that i can watch videos on Amazon. I finally get to the end of the process and then I'm told that Widevine Content Decryption Module provided by Google Inc. will be installed shortly. This was two days ago and I'm still waiting with no progress. Someone please tell me what's going on, PLEASE! This is making me real angry, i've been really inconvenienced by this. Thanks Alan

more options

First, reboot the computer. This will clear any problems.


https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0

cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.