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Troubles Logging in to sites after latest update.

  • 5 odgovorov
  • 0 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od Terry

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can't log in to a number of sites. This time private browsing doesn't work. Trying to log into utility company. PLEASE FIX THIS! I'm having to use other browsers.

can't log in to a number of sites. This time private browsing doesn't work. Trying to log into utility company. PLEASE FIX THIS! I'm having to use other browsers.

Vsi odgovori (5)

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This issue can be caused by corrupted cookies or blocked cookies.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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site is aps.com as far as all the things @cor-el mentions - I have changed NOTHING since the latest update a couple of days ago. All the sites NOT allowing me to log in now, I could always log in before. Should *I* be the one jumping though all the hoops listed above when *I* didn't do a thing. It whatever Firefox programmers did since as I said, I have changed NOTHING.

If they are going to break a browser and then have me jump through hoops, perhaps I've been using the wrong browser for a number of years and didn't know it.

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You should at least try to clear cache and cookies.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Firefox has a new feature to isolate cross domain cookies that some times causes issues with logging in.

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My cache and cookies are automatically cleared with CCleaner every time I close my browser.

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What happens when you try to log in? This article may help.

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords