Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Damaged / Corrupted Folder

  • 1 odgovor
  • 0 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od david

Thomas J Meehan
Thomas J Meehan
more options

The problem I am requesting assistance with is that a number of my mail folders have been "corrupted/damaged". Once a folder is "damaged" I can no longer delete or rename the folder.

The icons for mail folders are normally displayed as yellow. I can delete and rename these "normal" folders using the menu displayed by a right click or by changing the name in the "Properties" name field menu.

A visible clue that a folder is "damaged" is that the folder icon is displayed as purple instead of yellow. When I right click on a "damaged" folder the options to delete and rename do not' appear in the menu displayed. Additionally I can not change the name of the folder by changing the content of the name field in the "Properties" menu, I have tried to use the repair option that is displayed in the "Properties" menu, but has no effect.

I am running the most recent level of Thunder (102.14.0 (64-bit) on a Surface machine running Windows 11 Home, Verson 22H2, OS Build 22621.1992. Any assistance welcome. Tx Tom Thomas J Meehan [removed emails from public]

The problem I am requesting assistance with is that a number of my mail folders have been "corrupted/damaged". Once a folder is "damaged" I can no longer delete or rename the folder. The icons for mail folders are normally displayed as yellow. I can delete and rename these "normal" folders using the menu displayed by a right click or by changing the name in the "Properties" name field menu. A visible clue that a folder is "damaged" is that the folder icon is displayed as purple instead of yellow. When I right click on a "damaged" folder the options to delete and rename do not' appear in the menu displayed. Additionally I can not change the name of the folder by changing the content of the name field in the "Properties" menu, I have tried to use the repair option that is displayed in the "Properties" menu, but has no effect. I am running the most recent level of Thunder (102.14.0 (64-bit) on a Surface machine running Windows 11 Home, Verson 22H2, OS Build 22621.1992. Any assistance welcome. Tx Tom Thomas J Meehan [removed emails from public]
Priloženi posnetki zaslona

Spremenil James

Vsi odgovori (1)

david
david
  • Top 10 Contributor
more options

One possibility would be to upgrade to the release version, which is 115. That's no guarantee of a fix for your issue, as I have not encountered others reporting that problem.