Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Unable to delete IMAP folder

  • 3 odgovori
  • 0 ima to težavo
  • 7 ogledov
  • Zadnji odgovor od overthemoon

more options

I'm using the latest version of Thunderbird 115.2.0 (32-bit), and and cannot delete an additional folder that I have created. I've tried a right-click and choosing Delete, or highlighting and pressing Delete, and confirming the 'Are you sure' popup, but receive another popup which says that the folder does not exist. I tried deleting the relevant msf file in my Profile directory, but it just gets re-created when I re-start Thunderbird. It's not a problem, but why can't I delete it?

I'm using the latest version of Thunderbird 115.2.0 (32-bit), and and cannot delete an additional folder that I have created. I've tried a right-click and choosing Delete, or highlighting and pressing Delete, and confirming the 'Are you sure' popup, but receive another popup which says that the folder does not exist. I tried deleting the relevant msf file in my Profile directory, but it just gets re-created when I re-start Thunderbird. It's not a problem, but why can't I delete it?
Priloženi posnetki zaslona

Vsi odgovori (3)

more options

My suggestion is to logon to website and delete first from there.

more options

I never thought of that, but still no luck!

more options

I logged in to Virgin Media and someone else on the Forum had exactly the same problem. At first, they couldn't figure it out, but then offered a try-out which worked.

The solution was: In webmail try the following workaround to deleted these folders: select a folder that cannot be deleted select ☰ > Add new folder and then Save; default folder name is fine for purpose of workaround select ☰ > Delete, to delete folder than previously could not be deleted, and Delete to confirm select Trash, then ☰ > Empty trash and Empty folder to confirm

After that, I was able to Delete the Folder from within Thunderbird.