My browser "disappears". move mouse and it's back, happens a lot
Every day while working, the browser, weather I have 1 or 5 tabs open, just blinks off. Goes to desktop. If I move mouse or hit return and it's back.
== Long ago
Vsi odgovori (6)
Could you reply with the troubleshooting information from Help->Troubleshooting information. (Open the Help menu, then click Troubleshooting Information. Press Copy all to clipboard to copy the information, then paste it in your reply.
Is this the way to do it?
Application Basics
Name Firefox
Version 3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Firefox security 2.0 true {9CE11043-9A15-4207-A565-0C94C42D590D}
Java Console 6.0.15 true
Java Console 6.0.17 true
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
Norton IPS 1.0 true {8545daff-ad1e-493f-a37e-eed1ac79682b}
Norton Toolbar 3.7.2 true {7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
Autofill Forms 0.9.5.2 true autofillForms@blueimp.net
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days.mirror 180
browser.history_expire_days_min 8
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage https://www.fidelity.com/|http://att.net/
browser.startup.homepage_override.mstone rv:1.9.2.3
browser.tabs.warnOnClose false
extensions.lastAppVersion 3.6.3
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
network.cookie.prefsMigrated true
places.last_vacuum 1274302061
print.print_printer Dell Laser Printer 1720 (Copy 1)
print.printer_Dell_Laser_Printer_1720.print_bgcolor false
print.printer_Dell_Laser_Printer_1720.print_bgimages false
print.printer_Dell_Laser_Printer_1720.print_command
print.printer_Dell_Laser_Printer_1720.print_downloadfonts false
print.printer_Dell_Laser_Printer_1720.print_edge_bottom 0
print.printer_Dell_Laser_Printer_1720.print_edge_left 0
print.printer_Dell_Laser_Printer_1720.print_edge_right 0
print.printer_Dell_Laser_Printer_1720.print_edge_top 0
print.printer_Dell_Laser_Printer_1720.print_evenpages true
print.printer_Dell_Laser_Printer_1720.print_footercenter
print.printer_Dell_Laser_Printer_1720.print_footerleft &PT
print.printer_Dell_Laser_Printer_1720.print_footerright &D
print.printer_Dell_Laser_Printer_1720.print_headercenter
print.printer_Dell_Laser_Printer_1720.print_headerleft &T
print.printer_Dell_Laser_Printer_1720.print_headerright &U
print.printer_Dell_Laser_Printer_1720.print_in_color true
print.printer_Dell_Laser_Printer_1720.print_margin_bottom 0.5
print.printer_Dell_Laser_Printer_1720.print_margin_left 0.5
print.printer_Dell_Laser_Printer_1720.print_margin_right 0.5
print.printer_Dell_Laser_Printer_1720.print_margin_top 0.5
print.printer_Dell_Laser_Printer_1720.print_oddpages true
print.printer_Dell_Laser_Printer_1720.print_orientation 0
print.printer_Dell_Laser_Printer_1720.print_pagedelay 500
print.printer_Dell_Laser_Printer_1720.print_paper_data 1
print.printer_Dell_Laser_Printer_1720.print_paper_height 11.00
print.printer_Dell_Laser_Printer_1720.print_paper_size_type 0
print.printer_Dell_Laser_Printer_1720.print_paper_size_unit 0
print.printer_Dell_Laser_Printer_1720.print_paper_width 8.50
print.printer_Dell_Laser_Printer_1720.print_reversed false
print.printer_Dell_Laser_Printer_1720.print_scaling 1.00
print.printer_Dell_Laser_Printer_1720.print_shrink_to_fit true
print.printer_Dell_Laser_Printer_1720.print_to_file false
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_bottom 0
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_left 0
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_right 0
print.printer_Dell_Laser_Printer_1720.print_unwriteable_margin_top 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_bgcolor false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_bgimages false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_command
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_downloadfonts false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_bottom 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_left 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_right 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_edge_top 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_evenpages true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_footercenter
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_footerleft &PT
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_footerright &D
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_headercenter
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_headerleft &T
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_headerright &U
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_in_color true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_bottom 0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_left 0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_right 0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_margin_top 0.5
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_oddpages true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_orientation 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_pagedelay 500
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_data 1
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_height 11.00
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_size_type 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_size_unit 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_paper_width 8.50
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_reversed false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_scaling 1.00
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_shrink_to_fit true
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_to_file false
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_bottom 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_left 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_right 0
print.printer_Dell_Laser_Printer_1720_(Copy_1).print_unwriteable_margin_top 0
print.printer_Dell_V305.print_bgcolor false
print.printer_Dell_V305.print_bgimages false
print.printer_Dell_V305.print_command
print.printer_Dell_V305.print_downloadfonts false
print.printer_Dell_V305.print_edge_bottom 0
print.printer_Dell_V305.print_edge_left 0
print.printer_Dell_V305.print_edge_right 0
print.printer_Dell_V305.print_edge_top 0
print.printer_Dell_V305.print_evenpages true
print.printer_Dell_V305.print_footercenter
print.printer_Dell_V305.print_footerleft &PT
print.printer_Dell_V305.print_footerright &D
print.printer_Dell_V305.print_headercenter
print.printer_Dell_V305.print_headerleft &T
print.printer_Dell_V305.print_headerright &U
print.printer_Dell_V305.print_in_color true
print.printer_Dell_V305.print_margin_bottom 0.5
print.printer_Dell_V305.print_margin_left 0.5
print.printer_Dell_V305.print_margin_right 0.5
print.printer_Dell_V305.print_margin_top 0.5
print.printer_Dell_V305.print_oddpages true
print.printer_Dell_V305.print_orientation 0
print.printer_Dell_V305.print_pagedelay 500
print.printer_Dell_V305.print_paper_data 1
print.printer_Dell_V305.print_paper_height 11.00
print.printer_Dell_V305.print_paper_size_type 0
print.printer_Dell_V305.print_paper_size_unit 0
print.printer_Dell_V305.print_paper_width 8.50
print.printer_Dell_V305.print_reversed false
print.printer_Dell_V305.print_scaling 1.00
print.printer_Dell_V305.print_shrink_to_fit true
print.printer_Dell_V305.print_to_file false
print.printer_Dell_V305.print_unwriteable_margin_bottom 0
print.printer_Dell_V305.print_unwriteable_margin_left 0
print.printer_Dell_V305.print_unwriteable_margin_right 0
print.printer_Dell_V305.print_unwriteable_margin_top 0
privacy.clearOnShutdown.cookies false
privacy.clearOnShutdown.downloads false
privacy.clearOnShutdown.formdata false
privacy.clearOnShutdown.history false
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.promptOnSanitize false
privacy.sanitize.sanitizeOnShutdown true
security.warn_viewing_mixed false
Yes - thanks. Disable Firefox security in Tools->Add-Ons and restart Firefox. See if the problem is fixed by doing this.
- For details on how to do this, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Thanks a lot. I did that and I'll give it a day. I really appreciate the help.
Well, that seemed to work for an hour, but still just flicks off, goes to desktop until I move the mouse. Any other clues? I could live with it, the minorest of aches. Thanks Bob
Problem done. I have to admit, that not only am I old and ugly, I'm stupid!!!!!! I was "parking" the cursor right on that tiny, lower right, "show desktop" button!!!!!~ Man, do I feel dumb. I always used to "park" the thing right in the middle of whatever I was workin on and had to move it so often, I probably wanted it far-far away. I didn't even know there was a "show desktop" button. Windows7??? Thanks so much, I'm sorry to have wasted your time, zzxc.