Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

FF pop-up claims one of its files is in use by another app, preventing bookmarks from appearing (which are now missing) and then links to page in Chinese. What is this?

  • 2 odgovora
  • 3 imajo to težavo
  • 3 ogledi
  • Zadnji odgovor od ezelbaum

ezelbaum
ezelbaum
more options

The pop-up appears as a bar just below the tabs at top. It reads "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." As warned, all my bookmarks are missing.

The link then produces a page written largely in Chinese, asking for a translator. I cannot imagine an issue this important -- leading to an automatic universal warning -- would not be translated. Has Mozilla been hacked?

The pop-up appears as a bar just below the tabs at top. It reads "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." As warned, all my bookmarks are missing. The link then produces a page written largely in Chinese, asking for a translator. I cannot imagine an issue this important -- leading to an automatic universal warning -- would not be translated. Has Mozilla been hacked?

Vsi odgovori (2)

Helper7677
Helper7677
more options

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

ezelbaum
ezelbaum Lastnik vprašanja
more options

Helper7677 .. thank you for posting link. I tried several methods recommended but managed (through ineptness) to do more damage. As a last resort, I (1) saved the profile to my flash drive; (2) uninstalled firefox; (3) re-installed firefox; (4) then through bookmarks (organize - restore - choose file) selected a recent backup bookmark file off of the profile on the flashdrive. And it worked.