Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

When I open Firefox another separate Firefox window opens with an ad. How do I stop this?

stuartdoor
stuartdoor
more options

Since Firefox upgraded to 3.6.12 I have been having a separate Firefox window open everytime I open up Firefox. This separate window has some kind of advertisement. I click on that separate page to close it out and sometimes it also closes out the original I opened up, sometimes it doesn't. It is getting very frustrating to have these other sites just open up and I have to keep closing them out. I have checked my pop-up blocker and it is turned on...but this really is not a pop-up. So how do I get these advertisements to stop showing up?

Since Firefox upgraded to 3.6.12 I have been having a separate Firefox window open everytime I open up Firefox. This separate window has some kind of advertisement. I click on that separate page to close it out and sometimes it also closes out the original I opened up, sometimes it doesn't. It is getting very frustrating to have these other sites just open up and I have to keep closing them out. I have checked my pop-up blocker and it is turned on...but this really is not a pop-up. So how do I get these advertisements to stop showing up?

Vsi odgovori (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sounds like Malware.

Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. (Not all programs detect the same Malware.)

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com