Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Can't import a digital certificate from IE to Firefox 7

  • 3 odgovori
  • 2 imata to težavo
  • 2 ogleda
  • Zadnji odgovor od cor-el

thymeoperator
thymeoperator
more options

At work we have tried to install Firefox and import digital certificates we have used on Internet Explorer. We have managed to do this just fine on two computers, but one says the certificate has imported successfully, but when we try to use it on websites, it comes up with an error page and says there is no recognisable certificate.

It also did not automatically import the favourites from IE over to Firefox, despite choosing the option to do so. We have tried uninstalling the programme and reinstalling it to try it again but had the same problems. It also appears to be loading websites a bit strangely, i.e. graphics slightly off.

Can anyone help with this?

At work we have tried to install Firefox and import digital certificates we have used on Internet Explorer. We have managed to do this just fine on two computers, but one says the certificate has imported successfully, but when we try to use it on websites, it comes up with an error page and says there is no recognisable certificate. It also did not automatically import the favourites from IE over to Firefox, despite choosing the option to do so. We have tried uninstalling the programme and reinstalling it to try it again but had the same problems. It also appears to be loading websites a bit strangely, i.e. graphics slightly off. Can anyone help with this?

Vsi odgovori (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Do you see the imported certificates in the Certificate Manager on one of the tabs?

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates
thymeoperator
thymeoperator Lastnik vprašanja
more options

Yes, and everything says it's been imported correctly. The certificate shows up.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Did you check the trust bits if those are required via the edit button and the certificate chain when you get the error?