Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Recently a problem has developed -- I can't use the top inch of the firefox window -- any buttons there cannot be activated - my cursor is able to move ovber them but can't click on them. What should I do?

  • 3 odgovori
  • 7 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od Vivek

redwald
redwald
more options

Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it. In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account.

Waht should I do?

Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it. In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account. Waht should I do?

Vsi odgovori (3)

Vivek
Vivek
more options

Hi,

Please check if this happens in Safe Mode.

Please also see this.

redwald
redwald Lastnik vprašanja
more options

Thanks you for your quick reply Wilfred. Very helpful.

Vivek
Vivek
more options

You are welcome :)