See:

• http://kb.mozillazine.org/Firefox_crashes
• https://support.mozilla.org/kb/Firefox+crashes

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

• bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

• You can open the about:crashes page via the location bar, like you open a website.

See:

• http://kb.mozillazine.org/Mozilla_Crash_Reporter
• https://support.mozilla.org/kb/Mozilla+Crash+Reporter

bp-580235b8-c9d5-4858-864e-23be82130220 bp-f802481d-0b8f-46e1-be3a-c08a72130220 bp-c5a22c29-2b04-4284-b3e8-dcc412130220

bp-c9a5aa92-ecd2-4f16-bcd7-63a0b2130220

hello, unfortunately this seems to be a crash that is appearing in firefox 19 on windows 8 - developers are investigating the causes of it...