Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

I tried everything here. How can I stop this from happening all the time?

  • 1 odgovor
  • 1 ima to težavo
  • 3 ogledi
  • Zadnji odgovor od guigs

more options

Mozilla Firefox crashes, is unresponsive, or I get unresponsive script and unresponsive plug ins. I have tried everything that the site suggests I do and nothing changes. Can anyone help? I have even uninstalled Mozilla and reinstalled it more than once. This is not just once in awhile it's all the time I am on the internet. I have contacted my provider and they say everything on there end is working the way it should.

Mozilla Firefox crashes, is unresponsive, or I get unresponsive script and unresponsive plug ins. I have tried everything that the site suggests I do and nothing changes. Can anyone help? I have even uninstalled Mozilla and reinstalled it more than once. This is not just once in awhile it's all the time I am on the internet. I have contacted my provider and they say everything on there end is working the way it should.

Vsi odgovori (1)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.