Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

How do I get rid of a tab requesting donations for an add-on?

more options

I recently downloaded an add-on for Firefox that I have found very helpful. A few days later, a tab launched requesting a small donation for the developer. Since I was using and enjoying the add-on, I made a small ($10) donation. All well and good, but the tab keeps showing up once a week or so, and I'm not going to make any more donations. How do I get rid of this?

I recently downloaded an add-on for Firefox that I have found very helpful. A few days later, a tab launched requesting a small donation for the developer. Since I was using and enjoying the add-on, I made a small ($10) donation. All well and good, but the tab keeps showing up once a week or so, and I'm not going to make any more donations. How do I get rid of this?

Сви одговори (10)

more options

What add-on? Have you contacted its help site?

more options

Such a detail is likely stored in one of the prefs of that extension (see about:config)

So you can check for issues with your preferences.

more options

It's the S3 Downloads Statusbar. I went to the developer's blog site and it's all in Russian, which I do not read. I checked the "options" for the extension and there's nothing in it about the donations tab.

more options

I searched about:config and found a listing of "stuff" under the S3 Downloads Statusbar. I did see an entry with "FirstRun" in it's description (extensions.s3downbar.function.firstRun;false) but I'm reluctant to start monkeying around with stuff I don't understand. There didn't seem to be anything in the "options" for the extension.

more options

There is forum thread over at mozillaZine fora that the developer of that extension uses for support. http://forums.mozillazine.org/viewtopic.php?f=48&t=2793995&start=210

You may want to go back a few pages in that thread to see if any other users have an answer or have asked about that "donations tab".

more options

SisqB; I searched about:config and found a listing of "stuff" under the S3 Downloads

Can you take a snapshot of what you see?

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Mine was fireftp and I couldn't find anywhere to ask a question on their help site

more options

uptowndebbie Open about:config, enter fireftp in the search box, then take a snap shot and post it here.

more options

Nothing showed up when I searched for "fireftp"

more options

Hi SisqB, sorry for the confusion, but FireFTP is a completely different extension. It has a preference that looks like this on mine:

fireftp.donated = true

(It's actually not true, as far as I can remember, but maybe it recorded that when I clicked a button somewhere.)

Since you are asking about a different extension, please ignore the recent discussion of FireFTP.