Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Firefox crashes

  • 1 одговор
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао cor-el

rrakocza
rrakocza
more options

Firefox crashes on startup, brand new laptop, brand new installation of win 7 64 bit. It also happens with thunderbird. I open the program, on any webpage it stops for a oment, then crashes.

Firefox crashes on startup, brand new laptop, brand new installation of win 7 64 bit. It also happens with thunderbird. I open the program, on any webpage it stops for a oment, then crashes.

Сви одговори (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Can you start Firefox in Safe Mode by holding down the Shift/Options key?

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

If you can't open Firefox, see: