Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

I can't add a second device (Firefox Desktop, Mac) to the Sync service.

  • 1 одговор
  • 1 има овај проблем
  • 13 прегледа
  • Последњи одговор послао philipp

pak0
pak0
more options

The error is "Unknown account: Sign up". I can log in just fine with the same account on https://account.services.mozilla.com/ though.

Particular to my setup: 

* My email address contains a "+". 
* I didn't remember my password, so I changed it to a new one in the Preferences on my first device (but, as I said, the new one works fine on https://account.services.mozilla.com/)
The error is "Unknown account: Sign up". I can log in just fine with the same account on https://account.services.mozilla.com/ though. Particular to my setup: * My email address contains a "+". * I didn't remember my password, so I changed it to a new one in the Preferences on my first device (but, as I said, the new one works fine on https://account.services.mozilla.com/)

Сви одговори (1)

philipp
philipp
  • Moderator
more options

hello, firefox 29 and upwards is using a different sync system which isn't compatible with accounts set-up in older versions. you'd have to create a new account to migrate to the new system (you can use the same mail there): Sync your Firefox bookmarks, history, passwords and more