Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

All my files have switched to an HTML extention and will not open

  • 1 одговор
  • 1 има овај проблем
  • 7 прегледа
  • Последњи одговор послао philipp

djdodd13
djdodd13
more options

At some point all my file (MS Office) extensions changed to .html and says Firefox html document, and the proper application will not open the appropriate file. I am moving to a new computer and need to save all my files and move them to the new computer. How do I get all my files back to the correct extension to open them?

At some point all my file (MS Office) extensions changed to .html and says Firefox html document, and the proper application will not open the appropriate file. I am moving to a new computer and need to save all my files and move them to the new computer. How do I get all my files back to the correct extension to open them?

Сви одговори (1)

philipp
philipp
  • Moderator
more options

hi djdodd13, this problem won't be related to firefox - it has no functionality to tamper with your office files, so we will likely not be set-up to help you with that issue. unfortunately changing file extensions are often a symptom of crypto-locker extortionware...