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Why can't I get into my e-mail. Please fix this!! SOLVED: problem fixed itself, cause unknown

  • 2 одговорa
  • 4 имају овај проблем
  • 3 прегледа
  • Последњи одговор послао kittycat914

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I click onto Thunderbird to get into my e-mail and the screen automatically goes to a screen for updates or something. And I can't get out of it. Why does this happen?? I am new at all this and all I want is to get into my mail. Please HELP! I can't get into my mail at all, so don't send me any information there.

I click onto Thunderbird to get into my e-mail and the screen automatically goes to a screen for updates or something. And I can't get out of it. Why does this happen?? I am new at all this and all I want is to get into my mail. Please HELP! I can't get into my mail at all, so don't send me any information there.

Измењено од стране Wayne Mery

Изабрано решење

Start Windows in safe mode. Delete the directory Mozilla Thunderbird in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

Does that help??

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Одабрано решење

Start Windows in safe mode. Delete the directory Mozilla Thunderbird in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

Does that help??

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Thankyou for getting back to me. The problem corrected itself. I get my e-mails, no problem. Don't know why it happened. hanks for your help.