Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Can't pair devices

  • 3 одговорa
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао Belk1n

more options

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.
Приложени снимци екрана

Изабрано решење

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (3)

more options

Hi

Are you signed into the same account (same email and password) on both devices?

more options

Seburo said

Hi Are you signed into the same account (same email and password) on both devices?

Hi. Yes, you can see it on screenshots above. And 'the system' see both devices.

more options

Одабрано решење

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?